Mediation and Restorative Justice

Facilitator: Br. Patrick Howley

Duration: 5 days (5 hours per day)

Who is it for? This course is suitable for all leaders working with large or small groups, people working in counselling situations, men and women working together in the same workplace, social service groups - any place where conflicts can occur. People dealing with tourists, business houses, hotels, shops, hospitals, government offices, village court magistrates, land court mediators. A certificate of attendance will be awarded at the conclusion of the training.

Course Description:
The Units to be covered are:

• Basic people skills
• Listening skills (for counselling)
• Assertive communications
• How to facilitate a meeting
• How to negotiate a deal
• Mediation (Civil complaints)
• Restorative justice (Criminal complaints)

Students are provided with a handbook containing all exercises used in the course. This is essential for reference when later applying the skills learned.
Participants work in small groups, through role-plays, discussion groups and reporting. Participants carry out practical exercises in all topics.

This training provides skills in dealing effectively with:
Stealing, gossip, discriminatory language, office conflicts, staff performance, complaints about promotion, sexual harassment discrimination, stealing, abusive language, drunkenness, absenteeism, tardiness, work quotas, safety procedures, harassment. Conflict over job descriptions, office procedures, misbehaviour, duty statement, unpaid allowances, physical violence, staff conflicts. Domestic violence, divorce, adultery, bodily harm, noisy behaviour, bride price, arranged marriage.

Outcomes:
Confidence building. The interactive nature of the course builds confidence in

• speaking publicly to groups
• providing feedback to individuals and groups
• responding verbally to threatening situations
• expressing needs
• taking initiative and leadership in a group

Listening to subordinates

• who have something they want to convey
• who have problems

Dealing with conflicts between individuals and groups

Facilitating meetings using consensus.

Assessment: There are two assessments expected from the course.

1. Assessment task 1: Journal entries totalling 1000 words. what you are learning and how it applies to your particular situation.
   Weight: 50%
   Topic: Reflections on class activities in mediation skills.
2. Assessment Task 2: Descriptive report.
   Weight: 50%
   Topic: identifying and describing people skills used to resolve conflict in the workplace.
   

Facilitator’s profile: Patrick Howley spent ten years studying the traditional process of Mediation and Restorative Justice in PNG. His book, Breaking Spears and Mending Hearts: Peace Makers and Peace Making in Bougainville, is a seminal work. The outcomes of this continuing study have given him a deep understanding of the cultural context and determinants of conflict resolution, what makes for peaceful societies in this country, and have enabled him to distil practical strategies for conflict resolution at all levels – at the grassroots village level, at the institutional level, and at the level of government. This course is the result of 12 years of field work in Papua New Guinea:

• Consultation with ADR practitioners in Australia.
• Studies of ADR work in New Zealand
• Reading from Mennonites in USA and others
• Especially it comes from the Melanesian people who use the Melanesian Way of mediation, reconciliation and restorative justice.

Course fees include course materials, morning and afternoon tea, and lunch. All course fees are inclusive of GST.

Registration:
To register, contact Diwai Pacific for a registration form and information.

Diwai Pacific Ltd.
Box 59, DIWAI PO
Madang
Phone: 675 854 1807
Fax: 6758 852 3138
Email: smoriarty@dwu.ac.pg or cjude@dwu.ac.pg